Beyond the Post-Lockdown Battleground: Harnessing UX for Strategic Organisational Change
As Small and Medium-sized Enterprises (SMEs) in Australia are reemerge in the post-COVID socio-economic context, the narrative of a “battleground” between remote and collocated work is becoming common. However, I suggest we shift our perspective. In my research and consulting work, I’ve observed that these challenges offer an opportunity to revisit our organisational infrastructures and…